By booking or attending an appointment with Auréa Wellness, you agree to the terms below.
Please arrive a few minutes before your appointment. If you're running late, your treatment may be shortened so the next client isn't delayed, and the full fee still applies.
Book online or by phone; walk-ins are welcome subject to availability. Please tell us about any pregnancy, injuries or medical conditions when booking so we can recommend the right treatment.If we need to cancel or reschedule your appointment due to unforeseen circumstances, we will contact you as soon as possible and offer an alternative time or a full refund of any prepaid amount.
Prices are in Australian dollars, include GST where applicable, and may change from time to time. Payment is due at your appointment, by credit card or cash.
Our treatments support relaxation, comfort and general wellbeing and are not a substitute for medical advice. Please disclose any conditions, injuries or allergies — including any coconut allergy or sensitivity, as our core therapies use coconut oil. Our therapists may modify or decline a treatment for your safety.
For eligible members, remedial massage rebates can be claimed on the day via HICAPS — please bring your physical card. Eligibility and rebate amounts are set by your health fund, not by Auréa Wellness, and any gap is payable by you.
Individual results vary depending on your health and circumstances, and we don't guarantee specific outcomes.
We provide professional, therapeutic treatments only. We reserve the right to refuse or end a session in the case of inappropriate, disrespectful or unsafe behaviour, with the full fee payable.
To the fullest extent permitted by law, Auréa Wellness's liability for any loss, damage, or injury arising from our services is limited to the cost of the relevant treatment. This does not affect any rights you may have under Australian Consumer Law.
Gift vouchers are valid for 24 months from the date of purchase. They are non-refundable and non-transferable, and must be presented at the time of your appointment.
Please leave valuables at home. Auréa Wellness is not responsible for lost, stolen or misplaced items.
We aim to keep our website accurate but may update services, prices, promotions and policies without notice.
Your personal and health information is handled in line with our Privacy Policy and Australian privacy law.
These terms are governed by the laws of Western Australia.
For questions about these Terms and Conditions: bookings@aureawellness.com.au